Special Topic: Dialogue Genres: Task-oriented, Tutoring, Casual Conversation, Information-seeking
There are several different types of genres for dialogue systems, eahc of which can involve multiple different specific domains. One big classification is task-oriented, vs casual conversation. Task-oriented can be divided into action-oriented or information-oriented. There are also distinctions about the goal of the interaction, e.g. complete a transaction, solve a task, tutorial, negotiation. Different architectures, sets of dialogue acts and processing methods have been proposed for different kinds of genres. In addition, there is some work on switching between domains and even genres.Required Readings (for all students)
- Serban, I. V., Lowe, R., Henderson, P., Charlin, L., & Pineau, J. (2018). A Survey of Available Corpora For Building Data-Driven Dialogue Systems: The Journal Version. Dialogue & Discourse, 9(1), 1-49.
Required Readings(for presenter(s) and rapporteur(s))
- Nils Dahlback Kinds of Agents and Types of Dialogues In Proceedings of the Ninth Twente Workshop on Language Technology, Universiteit Twente, Enschede, The Netherlands, 1995.
- William Mann. 2002. Dialogue Macrogame Theory. In Proceedings of the Third SIGdial Workshop on Discourse and Dialogue, pages 129–141, Philadelphia, Pennsylvania, USA. Association for Computational Linguistics.
- Ahlsén, Elisabeth, Allwood, Jens & Nivre, Joakim Feedback in Different Social Activities. In P. Juel-Henrichsen (ed.) Nordic Research on Relations between Utterances. Copenhagen Working Papers in LSP, 3. 2003, ISBN, pp.9-37
- Mikio Nakano, Shun Sato, Kazunori Komatani, Kyoko Matsuyama, Kotaro Funakoshi and Hiroshi G. Okuno A Two-Stage Domain Selection Framework for Extensible Multi-Domain Spoken Dialogue Systems Proceedings of Sigdial 2011 pp. 18-29.
- David Traum, "Computational Approaches to Dialogue" in The Routledge Handbook of Language and Dialogue Edited by Edda Weigand, Routledge, 2017, pp. 143-161. Pre-release version
- Deng, Yang, Wenqiang Lei, Wai Lam, and Tat-Seng Chua. A survey on proactive dialogue systems: problems, methods, and prospects. In Proceedings of the Thirty-Second International Joint Conference on Artificial Intelligence, pp. 6583-6591. 2023.
- Ginzburg, Jonathan, and Kwong-Cheong Wong. Language games and their types. Linguistics and Philosophy 47.1 (2024): 149-189.
Other Readings
- Nikesh Garera and David Yarowsky Modeling Latent Biographic Attributes in Conversational Genres Proceedings of the 47th Annual Meeting of the ACL and the 4th IJCNLP of the AFNLP, pages 710–718, Suntec, Singapore, 2-7 August 2009.
- Angela Nazarian, Elnaz Nouri, and David Traum Initiative Patterns in Dialogue Genres, poster presented at Semdial 2014 (DialWatt), August, 2014. pp. 229-230.
- Motger, Quim, Xavier Franch, and Jordi Marco. Software-based dialogue systems: survey, taxonomy, and challenges. ACM Computing Surveys 55.5 (2022): 1-42.
- Mina Valizadeh and Natalie Parde. 2022. The AI Doctor Is In: A Survey of Task-Oriented Dialogue Systems for Healthcare Applications In Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers), pages 6638–6660, Dublin, Ireland. Association for Computational Linguistics.
- Abraheem Mohammed Sulayman Alsubayhay; Md Sah Hj Salam; Farhan Bin Mohamed. A Review on Approaches in Arabic Chatbot for Open and Closed Domain Dialog International Journal of Advanced Computer Science and Applications; West Yorkshire Vol. 13, Iss. 11, (2022). DOI:10.14569/IJACSA.2022.0131117